Legal notice

Who we are

VigiaLabs is a trading name of ABE International, a company established in Andorra. The details required by regulation 6 of the Electronic Commerce (EC Directive) Regulations 2002 and by article 6 of Andorra’s Llei 20/2014 on electronic contracting are shown in the box above: company name, legal form, Andorran tax registration number (NRT), entry in the Andorran Register of Companies, registered address and email address.

ABE International does not need any prior authorisation to trade online (article 5 of Llei 20/2014), and none of the activities offered on this website is subject to an authorisation scheme.

Purpose of this website and applicable rules

This website presents the VigiaLabs services: monitoring and documenting advertising, trade marks, cookie notices and the identification of online traders. It is aimed at businesses, professionals and individuals in the United Kingdom, so it also follows UK rules on online services, data protection and consumer protection, in addition to the law of Andorra, where its owner is established.

By using this website you accept this legal notice. Buying our services is governed by our terms and conditions, and the use of personal data by our privacy policy and cookie policy.

Using this website

Please use this website lawfully and in good faith. In particular, you must not:

• interfere with its operation, overload it or get round its security measures;
• access, or try to access, systems, accounts or data without permission;
• copy the website or systematically extract its content for commercial purposes without our permission;
• use its content to present unverified allegations as facts.

Content

The texts, examples and animations on this website are for information only. They are not legal advice and do not state that any particular business has broken the law: the situations shown are fictitious or described in general terms. References to legislation are reviewed regularly and give their source, but the law changes; check the current version before you make a decision.

Intellectual property

The texts, designs, graphics, animations, code and the VigiaLabs brand belong to ABE International or are used under licence. You may view them and quote them with an acknowledgement of the source; any other use, copying or adaptation requires our permission.

Third-party trade marks, trade names and designations mentioned on this website belong to their owners. They are cited only to identify their products or services and do not imply any connection with, sponsorship by or endorsement from them.

Liability and links

We try to keep the website available and free from errors, but we cannot guarantee that it will work without interruption. Links to third-party websites, such as official publications, regulators or platforms, are provided for reference only: we do not control their content and are not responsible for it. If you find that a link leads to unlawful content, please tell us and we will remove it.

Nothing in this notice limits any liability that cannot be excluded by law.

Customer service and complaints

You can contact us by post at the address shown above or by email (contact@vigialabs.ai). We will acknowledge your enquiry or complaint and reply as soon as possible.

We are not currently required to use an alternative dispute resolution scheme. If that changes, we will tell you when we reply to a complaint, as section 308 of the Digital Markets, Competition and Consumers Act 2024 requires. The EU online dispute resolution platform no longer applies in the United Kingdom.